Covenant HealthCare Partners Portal
A custom-developed digital ecosystem designed to foster collaboration and enhance communication among healthcare professionals within the Covenant HealthCare Partners network.
Designed to strengthen professional connections across the Covenant HealthCare Partners network, this portal serves as a comprehensive platform for communication, professional development, and performance analytics. The interface seamlessly integrates with Covenant Medical Center's brand guidelines while prioritizing intuitive navigation and efficient information sharing.
Discipline:User Experience, User Interface Design
Client:Covenant HealthCare Partners
Year: 2021-2023
Design Methodology
Our systematic approach to interface development encompasses comprehensive research, iterative prototyping, and rigorous usability testing. Each phase builds upon user insights and stakeholder feedback to ensure the final product aligns with both user needs and organizational objectives.
Feature demonstration: Integrated tools for document sharing, event coordination, and network-wide communications.
Discovery Phase
Our research process combines in-depth stakeholder interviews with quantitative data collection through targeted surveys. This comprehensive approach ensures we capture both strategic objectives and user requirements, culminating in a detailed research synthesis that guides our design decisions.
Interface evolution: From initial concept to refined implementation.
Rapid Prototyping
InVision serves as our primary prototyping platform, enabling quick iterations and efficient feedback collection. We complement these prototypes with detailed video walkthroughs created using OBS, providing stakeholders with comprehensive design presentations they can review asynchronously.
Detailed view of key portal functionalities and user interaction patterns.
User Testing & Refinement
Our structured usability testing program implements standardized task scenarios across multiple user groups within the CHCP network. This systematic approach allows us to identify and address interface challenges efficiently, with insights directly informing our high-fidelity prototype development.
Final implementation showcasing the refined user interface and core functionality.